Our Office Hours

Monday - Thursday 8:30am-5:00pm and Friday from 8:30am-12:00pm.

For medical emergencies, please call 911

Payments

To make a payment, please call our office at 972-838-1635. (Please have the following information available when calling in a payment)

Checking Account:

·         Checking Account Number

·         Routing Number

·         Drivers License Information

·         Check Number

Credit Card

·         Credit Card Number and Information

·         Billing Address

Checks or Money Orders: Please make your check or Money Order payable to Alpha Orthopedics. You can mail your payment to our McKinney office.

Alpha Orthopedics

4510 Medical Center Drive. Ste 304

McKinney, TX 75069

Cash: Please drop by our McKinney office during business hours to make a cash payment.

Who do I contact for questions about my bill?

You can contact Patient Services at 1-888-238-9671 or send an email to cust-serv@med-edge.com

Who do I contact for questions about my claim?

Please contact your insurance company directly if you have any questions about your benefits or the way a claim was processed. Understanding your benefits is important for you to ensure your insurance carrier pays correctly according to your policy. If you think your insurance company has processed your claim incorrectly, please contact patient services and we’ll be happy to assist you.